Inbound Customer Service Representative

JOB DETAILS:

Chase Card Services is accepting applications to fill customer service job openings in San Antonio, Texas. JPMorgan Chase is a leader in investment banking, financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity. Chase Card Services employees are recognized for their commitment to our customers, diversity, enthusiasm and quality customer service skills.

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Company: Chase Card Services
Location: San Antonio, TX
Job Type: Full Time

Inbound Customer Service Job Responsibilities:
Partner with Credit Card customers during calls to build the relationship with the customer, align them to the products they need and ensure business needs are met. If you enjoy interacting with others over the phone, are comfortable building rapport quickly, are self-motivated, passionate about succeeding and demonstrate business maturity, this is the role for you.

Candidate Requirements:
• Have a stable job history and at least 1 year of customer service experience (face to face or via phone)
• Have a high school diploma or GED
• Are reliable, have a dynamic personality and take initiative in my work
• Are able to adjust quickly to change
• Take responsibility for results
• Are able to ensure customer satisfaction, even when handling challenging issues by offering alternative solutions and enhanced products
• Are able to adjust quickly to change
• Have strong written and verbal communication skills
• Are persuasive and empathetic
• Are comfortable with general usage of the computer
• Have knowledge of Windows-based software such as Microsoft Word

Chase Card Services Offers the Following Benefits to Eligible Employees:
• Medical, Dental & Vision Plans
• Life Insurance
• 401(k) Savings Plan
• Long Term Disability
• Stock Purchase Program
And Much More!

Candidates interested in applying for this San Antonio customer service job please visit us online at the web address link on the right or by clicking the Apply Now button to complete an application and assessment.

Keyword: SAT1